Customer Testimonials
Our experience at Heinrich Chevrolet was probably the best experience, we have had in a long time! The dealership was neat, and looked modern. All the employees, even the service employees, and parts were nice, and very professional! But the experience with Zach was the best! We felt like we were with family! He treated us, like we would treat others! Polite, and kind, and went over and above his job! Thank you all! Ps And to the “office lady” You all must smile every day because of her!
My service advisor was very nice and I would recommend Heinrich Chevrolet to anyone my oil change was done on time.
As always the service was excellent
Amazing as always
Great
Everything about the service from the scheduling, greeting, explanation and work completed met or exceeded my expectations.
Just leased a new 21 Silverado, Tony Heary did an excellent job. This is my 3rd lease with Heinrich & they've been great to deal with. This is my 2nd lease with Tony as my salesmen. He's always done he's best to make sure I get the best deal for what I need. Won't hesitate to make it #4.
Brought my truck in for brake pads to be replaced, tech said needed to be done on last inspection, but they were not replaced, instead they replaced my rotors and used same pads, this left me a bit confused
This was by far the easiest car buying experience I've ever had. Zack did a great job and was very knowledgeable about the vehicle. I will definitely be a repeat customer. And refer my family and friends to this dealership. Thanks again Zack.
Din Boyle in Lockport, Ny is excellent, will always go back to him for a car. Friendly & honest & makes picking out a car enjoyable. Recommend Don to all my friends! Give the man a raise he works hard for what he does, always busy!
EXCELLENT SERVICE
Refreshing with no high pressure sales pitch
They are very friendly, professional, and helpful.
What a Great Experience! Thank you Mike Porth.
Excellent, fast and courteous service.
Josh was very nice and my car sevice was done right on time
I bought a used car here last June. Everyone was very friendly & helpful. The car has been wonderful, with no issues whatsoever. Highly recommended!
We were immediately greeted and welcomed to the dealership. Our service visit was personallized and professional. Josh Daul, our Service Rep, was thourough and informative. He and his service mechcanical team were commendable and efficient. It made a routine objective both plesant and rewarding. Nice Job! Thank You for your efforts and friendship!
The sales person was very acknowledgeable And very helpful And took his time answered all the questions
Proper diagnosis and repair done on schedule
Tony Heary is the salesman that helped me. From the moment I walked into the store Tony made me feel like I was his only priority. He is an excellent salesperson and a genuine nice person.
Zach was very professional and easy to work with. Most people dread buying a vehicle. I had a great experience. I want to thank Zach for making this an easy process.
The easiest experience and very nice staff.
They made me happy so I won't get a ticket
Shawn was courteous,helpful and service was efficient and through. No complaints. Very satisfied!
They did an amazing job with finding the problem i was having with my vehicle got me into a rental as fast as they could and the following Monday I got my truck back inspected and the shake was gone !
Joshua the service manager was the nicest most professional individual.
Excellent sales rep. and a good deal!
Many thanks to Tony H and all the kind folks at Heinrich. I recently came in with and for my mom to lease a new car. Our experience could not have been more positive! Next time someone asks I will recommend Heinrich Chevrolet. -Paul P.
Great, friendly and efficient
Tyler Collins is our salesman. He goes above and beyond are expectations. He knows exactly what our needs are as far as the two vehicles we lease every 3 years. He remembers and puts into use our ideas and mostly keeps us in our price range. I told Tyler years ago that I would adopt him as my son if he took care of us. So far he is my adopted son and have not put him up for adoption !!! lol Great job Tyler , keep up the good work. You are part of my family ! Gary and Christine Scholes
Great experience. Zac was a consumate professional. The whole staff was helpful and informative. I would definitely recommend to a friend or family member. Job well done!
randys the best
On time, great service, kept informed. Work done when they said it would be!
Had the truck I wanted and got a good trade in and incentives provided helped me to purchase the truck. Friendly staff made delivery quick and easy. Hoping service is just as good.
Awesome experience! Don made it easy and painless!!
The service itself was fine. The time frame was a little long for and Oil Change and a Tire Rotation. Otherwise, no complaints.
Always a pleasure to work with Mike Porth.
went in for an oil change. i was in and outin a hour
Everything went as planned.
This place is super helpful and I had a great time buying my vehicle. I would suggest this place to any of my family and friends ready to buy a car.
Dealership was very accommodating and professional with the leasing of our Chevy Bolt EV. Our salesperson, Mike Porth was very helpful in addressing our needs and answering our questions. When picking up the vehicle, he explained everything and gave very sound advice to my daughter. I would not hesitate to purchase or lease another vehicle from Henrich Chevrolet.
only deal with this dealership due to Randy makes sure our vehicles are always maintained
As always, a great job ! Thanks for making it easy Jim LaJoie
Excellent customer service. Quickly diagnosed the problem with our vehicle and fixed it same day
Outstanding experience at Heinrich. Like many, I usually never look forward to the car buying process. However, Zack and Brandon made the process as easy and quick as possible. They were very fair with my trade too. All COVID protocols were followed and the process took less than an hour including paperwork. Highly Recommend!
Mike Porth is excellent to work with. He patiently explained all of the features on our 2021 Trailblazer. While he was helping another customer who was there before us, Tony had paperwork ready for us and the whole process of taking delivery if our new car went smoothly.
Tony was a pleasure to do business with and I'm absolutely happy with my overall experience at Heinrich
Heinrich staff is always great to deal with. We told Mike and Tyler what we wanted in our latest leases, and we got exactly what we asked for. Great working with them
I WAS AT HEINRICH CHEVROLET GETTING A TRANSMISSION FLUSH WHEN IT WAS FINISHED JOSHUA DAUL SERVICE MANAGER RECOMMENDED A COOLANT FLUSH ON MY MALIBU I WAS HESITANT AT THE TIME BUT I DID MY RESEARCH AND JOSHUA WAS SPOT ON.IHAD THE COOLANT FLUSH DONE. I TURNED MY HEATER ON AND WOW VERY HOT AIR MY COOLANT WAS WAY OVER DUE THANK YOU JOSHUA YOU SAVED ME FROM FUTURE PROBLEMS AND EXPENSES. FRANK D
This was the best buying experience I've had in years. They were perfectly supportive in finding the vehicle that was a perfect fit. Once we decided on a vehicle the final process of getting us the new vehicle was awesome. Way to go Heinrich crew!
It was nice to go to a dealership that wasn’t pushy. I had a great experience & I will return for my next vehicle to Heinrich Chevrolet!
They are always wi the in the minute of when they say your will be read
Buying a certified-used truck from Heinrich was great. Had it all ready for our test drive when we got there. No heavy pressure about anything. And willing to deal fairly. Zack, our salesman, was a pleasure to work with. We felt valued.
Mike was very responsive. I needed the vehicle registered in another state and Mike and the team worked it all out. Very friendly dealership and they made the purchase extremely easy.
Our salesman, Tony, made sure to meet all of our needs.
brakes are not squeeking anymore this is the third time I have been in for this problem I hope the last only have driven 3000 miles but Jim is a good man does a good job.
I made an appointment arrived at the dealership was greeted by friendly people treated very well. Had a great time joking with the staff.gave me a great truck with a great price.no problems with truck or staff..
Randy took great care of me great staff great ownership
They made my purchase as trouble free as possible. Zack was very accommodating to all of our needs, he even stayed on his own time twice, and assisted me with some parts i wanted to purchase as well. He did an excellent job and should be commended for his work ethic
I appreciated the fast response to my email regarding your inventory. One of the reasons we decided to purchase the vehicle at Heinrich.
Worked out great, Mike and Tyler were helpful and responded as needed. I hope to get my wife something from them in the near future.
Great experience Mike was amazing considering the time constraint and got me into the truck of my dreams. Would highly recommend this dealership and this salesman.
The dealership itself , I would say I wish they had not been so pushy when I bought my Colorado cause I had my heart set on a metallic blue, and they talked me into black.
The salesman was very helpful in working with a vehicle that met my needs. I would also recommend him highly to anyone looking for a new vehicle.(Zack)
This is the 3rd truck I've purchased from Heinrich and I can say enough about the service. Quick to respond, fast service, great selection and just overall great to work with! My salesman was Zack and he was great. Ran into some last minute problems with my trade in and Zack took care of everything for me! Cant say enough! Great Service goes a long long way in my book! Love my new Silverado! Thanks Zack, Debbie and the entire Heinrich team!
We had a very good experience buying a 2021 Silverado at Heinrich Chevy. Our sales person was Zack. Zack spent a lot of time finding the exact truck I wanted. Since Covid, the dealerships have a greatly reduced inventory. It took only a day or so to locate the vehicle I wanted. I was pleased with my purchase, and particularly with the efforts that Zack mad to get me the vehicle I got.
Sean was very knowledgeable and professional. Everything was handled very well!!!!!
I needed a car and tony got me approved i love my chevy cruze thanks tony .. Very professional, fun, knowledgeable and will do whatever to get you approved i recommend this place to anyone in search of a car
Zack was my dealer, he was great. Very nice, attentive, helpful and did an overall great job with everything and would recommend him to others
Very good Zack Falk did a real good job addressing our needs.And he recommended the best looking floor mats on the market. we also got to meet Charles Heinrich who was also very helpful. Ill continue to shop Heinrichs Chevy for my future vehicles. Great place and painless. we were only there a couple hours and able to make a fair deal.
Josh D. did an excellent job of setting up the undercoating for my Silverado. He kept me updated as to the progress. When I got the truck back, it looked new. The crew did a fantastic job.
Very courteous and service was done quickly.
Mike Porth took good care of me, and made the buying experience at Heinrich Chevrolet a joy. He did everything he said he would do for me. I would highly recommend Mike, he's a good salesman.
This is a great dealership from ownership all of the way through the entire company! They are very easy to work with, honest, and have fairly priced vehicles with no gimmicks or games. I will highly recommend Heinrich Chevrolet Corp not only to other companies but also to my friends and family!
Our salesman, Mike Porth, was awesome! Got us through the process quickly and efficiently, Taught us everything we need to know about the car rather than rushing us out the door, and was just instrumental in making the buying process stress-free. I recommend both him and the dealership highly!
Exactly what was quoted and expected. Great Service.
Mike delivered the exact vehicle I was looking for. Very friendly service, A+. The vehicle was delivered on time and COVID precautions were taken care of.
Tyler our sales rep was very helpful, we purchased this vehicle for our daughters first car . Tyler was knowledgeable, friendly and walked through our options. The entire staff at Heinrich were also all friendly and no one ever pressured us
It’s never a bad experience
Great place to go,always very professional and customer service in on point,Jim in service gets my vehicle in and out fast,and Tony the salesman has helped myself with a awesome buying experience and also helped some of my close friends get into a brand new vehicle,thanks everyone keep up with the good work and attitude will be looki g in the future for something new can't wait for my next buying experience, have a great holiday and happy new years...
I want to thank the staff at Heinrich Chevrolet for helping me with my car's service issues. They were helpful and quick to fix the car's issues .Shawn from the service department did a great job updateing me on my car's status. Any questions asked were quickly answered and was given great advice to prevent any issues in future. Thank you!
My husband and I had a wonderful experience at Heinrich Chevrolet! We had previously leased vehicles through Tony Heary. We came back to purchase two new vehicles because of him. My husband purchased a new truck and I purchased a new 2021 Blazer. From start to finish, the customer service we received was outstanding! Tony Heary was extremely knowledgeable and awesome to deal with. He answered all of our questions thoroughly and made buying our new vehicles a pleasurable experience! Tony's concern for the satisfaction of his customers is truly commendable. My husband and I will most definitely be repeat ...
Excellent. My sales person, Tyler, was friendly and had good product knowledge. Would recommend to my friends.
vary much satisfied
These guys went above and beyond my expectations. I was impressed with their desire to make me happy and fix my issue.
professional and timely
Very nice helpful genuine people
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