Customer Testimonials
Friendly and professional. Josh was the best. He had great recommendations and was very accommodating.
Nice job $700. later-wish they would've washed the car.Next time I'll ask if they could.
Tony took care of me when I thought I didn't have a way out of my situation. He was soo good to me. Signing was quick and painless now on to enjoy my new vehicle from heinrich!!!! Thank you so much !!!!!
Everything that I had requested was taken care of in the time frame quoted to me.
I was very pleased with Zackary Falk, a very nice man with a sense of humor. He went out of he's way to make sure I knew how the vehicle worked. Going from a 2013 to 2019, there is a lot of features I did not know. He also was very patient trying to get my phone hooked up. Bought a equinox, a very comfortable car. Also got my favorite color blue, I love the car. So thank you Zack for the very nice experience. Take care!
They where awesome. They got me in and out in a very timely fashion. The BEST by far truck buying experience yet they made it smooth and easy.
It was a very smooth process. The people are great: friendly reception, easy to work with salespeople, and Emmaline really helped to streamline the delivery process and made me feel welcome. If they ever install an espresso machine I might come back to buy another car! 😉 -Rick H
I feel so much better to deal with Heinrich then Basil
Heinrich is truly the best and we wouldn’t shop anywhere else!! We purchased a 2022 Traverse and knew we would have to wait for the delivery. Our salesman, Zach, was upfront about the process and what to expect. He updated us weekly on the progress and we felt supported and valued through the entire process. Our new vehicle came in and it is just perfect! Thank you Heinrich and Zach for making this experience great!
Heinrich Chevrolet is heaven compared to Basil. I feel safe and secure. Basil makes you feel like you have been cheated with all their lies
I needed a car fast, so I called up Tony Heary at Heinrich Chevrolet and he took such good care of me! I saw a car on the website I liked, but he had others ready for me to look at when I got there. I could not be happier with the process, service and my new car!!! Thank you!!!!
Top notch service !!!
Mike porth did a fantastic job from beginning to end! What a great experience ordering my blazer! I couldn't be happier!!
The salesman are very helpful, they go out of they way to make sure everything is right. Best GM dealership in WNY
Salesperson, Tyler is great to work with. Very knowledgeable. Not pushy. Every member of the staff that I spoke to was friendly. I will definitely look to Heinrich for future purchases. Russ Lockie.
Very friendly, good experience! Thanks!
Absolutely amazing!
Things ran smoothly and finish on time. Service center 2 thumbs way up. Thank you
Overall as usual another positive experience with Heinrich Chevrolet! This is the third car I purchased there and the service was impeccable. Our salesman Zach Falk was easy to work with and quick to respond to any concerns we had. Upon delivery he made sure to go over the essentials in operating the vehicle. He also made sure to let me know that any concerns I may have he would always be available . Attention to detail made this experience very positive.
great service
Very professional staff and took care of me in a timely manner. In and out in an hour.
Very happy with the oil change part but I have an issue with my radio since I bought it a year ago and I was told there was nothing they can do about it My radio is my favorite accessory in the car and it doesn’t function properly so I think it should be fixed
Josh was great. I will keep coming back.
I am currently living in Tennessee and was looking to replace my 20 year old Grand Am. A local search for a new Nitro Yellow Blazer came up empty. I searched the internet and found Heinrich had one listed. I called the dealer to find out if it was still available. Luckily, it was. I had heard stories of other dealers taking advantage of shortages. That was not the case at Heinrich. I felt I got a fair deal and Tyler was extremely helpful. A few phone calls later the purchase was secured. Since I was a Buffalo native, picking up ...
Professional and polite salespersons.
Great place, always friendly and willing to help, why go anywhere else.
Just bought a used 2015 Chevy Equinox! From start to finish it was a quick and great process. I highly recommend going here. Ask for Tony, he was absolutely amazing and so helpful!
Always responsive to our needs and professional. Tony Heary is our go-to person, he is always friendly, knowledgeable and very helpful! Heinrich has been our car dealership for many years!
Very friendly service. Bought vehicle in a very timely manner.
Tony H. deserves the biggest gold star available. Not only have I had great service from him while purchasing personal vehicles, last week, his quote was the quote I chose of a vehicle for our library. delivery vehicle. Not only did Tony not try to upsell me on what I wanted, but he went out of his way to ensure that I got what I wanted. And at the lowest price of all my quotes. He was patient with the challenges on my end of governmetn vehicle licensing and sought solutions. I cannot say enought nice things about Henrich Chevy: ...
Today we purchased a 2022 Blazer from Heinrich Chevrolet and we absolutely love it! Our salesman, Zach, was so very helpful throughout the process. He kept us informed while we were waiting for the truck to arrive and then got us through the sales process in record time! We were treated amazingly and offered top dollar for our trade-in. We could not be more satisfied!
Fast and efficient
Don Boyle was excellent. He spent a large amount of time with me discussing different vehicles, trims, and possibly buying my lease out. On the day that I picked up my new vehicle it was effortless. He had everything ready to go and there was no waiting around at all- just heading home with my new vehicle!
They were very helpful and expedient in getting me my leased 2020 Traverse. I recommend Heinrick to everyone!
GREAT DEALERSHIP WITH FRIENDLY STAFF, SERVICE AND PARTS WERE GREAT!
EXCELLENT!!
Quick and easy
Excellent service!!! Very pleased with the professionalism of the staff. Pleasant to work with. Heinrick fosters a team environment for every department that I had to deal with from sales, financing, delivery, and servicing of your vehicle.
Very pleased with the service in the relationship we had together record recommend it to anybody
Friendly honest people who want you to drive the best vehicle for my needs, priceless
awesome sale man Jason Kennedy got me exactly what vehicle I ask for.
Sales and service has been great , our most recent purchase is our 3rd vehicle from them . After trying to locate the exact vehicle was not possible due to the pandemic we were able to order one exactly the way I wanted. Despite waiting several months I very happy with my new truck and it was well worth the wait. We will do business with them again in the future.
Mike Porth is a superstar. He makes a transaction easy and comfortable.
Good, and we'll satisfied with Jim Service Manager and Leon Thnks a bunch.
Took great care of me, always do. Quick turn around too.
Vehicle done in a timely manner, nice helpful staff!
My one tire supposedly has a slow leak but nothing was found. Asked how much I owe and they said no charge even when they checked all tires and filled them. Excellent.
Very pleasant from top to bottom. Everyone was pleasant and knowledgeable.
Everyone was exceptionally nice and professional BUT no masks being worn except for myself ! I am comprised due to cancer therefore I was disappointed no one wore a mask !
My absolute best experience with a car salesperson ever was at Heinrich with Mike Porth. I highly recommend Mike to anyone in the market for a new vehicle!
Mike Porth is a fantastic sales representative. He has helped our family get into a few leases. We recently purchased our leased 2019 Equinox and Mike not only came in on his day off but made the transition so easy to purchase. Greg in finance got us an incredible rate and explained the entire process and our options. I highly recommend Mike and the staff at Heinrich.
Had my truck in for 30K mile service. Very pleasant to deal with and finished in the time set by the service writer. I’ll be back for the next scheduled service.
Always have a great deal at Heinrich and they always treat me very well
Don Boyle was great to work with! He got me into a Chevy Silverado 3500 hassle free. I would recommend him to everyone
Jim Lajoie does an excellent job. He's up front honest and very professional. He deserves a kutos.
Found a nail in our tire, Sean Kelly was our assistant, from a phone call to him we were able to bring our car into the shop. It was taken care within an hour. Thank Sean and people in the repair shop for doing a great job for us.
The vehicle ID that was stated when we started was wrong and made us feel a bit uneasy. The service went well and I was impressed with the professionalism of the team.
all the people at Heinrich Chevrolet were very helpful and knowledgeable it made my buying experience pleasant quick and easy thanks to Tyler Collins Greg Fitch and Kendra i will recommend Heinrich to anyone looking for a new car or truck , Thank you all Jim Williams
Zachary was a pleasure meeting and was very helpful to getting the vehicle that I wanted and explained how everything worked. I would gladly recommend Heinrich Chevrolet to purchase a vehicle.
Tony was an awesome salesman.
Friendly, timely and professional.
Great experience all around, dealship is very reputable. Was able to work out a deal that suited myself and the dealership. My salesperson was Zach Falk, very easy to workwith. Will probably stay at Heinrich for a while
Wonderful dealership . Helpful sales people. I highly recommend Heinrich Chevrolet. I bought my last 3 vehicles there . Would not shop anywhere else.
Everybody was very pleasant and professional. They were willing to work with you on financing and answer any questions I had. I would highly recommend them! I purchased a 2019 Chevrolet equinox, and they show me how to operate all the options on it. I am very pleased with this vehicle. I am close to dealer because I live in Gasport, NY
Tony Heary worked to find me the perfect vehicle. The trade-in and purchase was seamless. Thanks Tony and those who assisted me at Heinrich!
Had a great buying experience. Zach was very attentive and rather process was 90 percent on text or over phone. Very easy and comfortable. Worth the trip to Lockport.
Had an issue and Mr Heinrich was very understanding and helpful. Mike Porth is amazing to work with in sales. The service dept was always top notch!
Just an all around great and friendly service experience at Heinrich Chevrolet, Mike was fantastic and helped me every step of the way finding something that fit all my needs. Would definitely purchase a vehicle here again!
Great guys .. easy purchase .. they even delivered the truck I bought to me .. when I need another vehicle I’m definitely going back there first
Very easy and ordered definitely very professional!
Heinrich Chevrolet in Lockport has tremendous service department! Friendly staff very hardworking, conscious professionals who work in timely efficient manner! Thank You
Tyler was great about keeping me informed about when the vehicle I wanted would be available. Everyone I dealt with at Heinrich was friendly and professional. I was very pleased with my leasing experience. I am enjoying my new Trailblazer very much!!
First dealership autoshop I can trust. Never happened before.
Man I was their getting maintenance on my 2016 when I got a phone call from zach and it sound like it was in the building, so I walked around and found him sitting at his desk talking to me. We laugh and than started talking about trading in my vehicle. It was an absolute great experience no problems smooth transition from begin to end. Thank you Zachary.
It was simple, easy and the work was perfect and priced reasonably!! It's over an hour's drive but worth it!
Heinrich customer service and professionalism continues to be outstanding. Sean Kelley did an excellent jo for us.. Thank you!
Outstanding customer service!
Checked in with my favorite service writer, Randy at 7:30A and I was on my way by 9:00A. Pete, another favorite, did the mechanical work, and then did a complete inspection, topping off fluids, and even checking tire pressure. It was a great visit.
I am recommending Heinrich Chevrolet to everyone! They helped me with a warranty issue that Paddock was trying screw me with!!! These people are very personable and honest!!!!! AND..if you need service, please see Sean Kelley at the Lockport location. I give him 5 stars 🌟🌟🌟🌟🌟 Thank you guys 😊
I am recommending Heinrich Chevrolet to everyone! They helped me with a warranty issue that Paddock was trying to screw me with!!! These people are very personable and honest!!!!! AND...if you need service, please see Sean Kelley at the Lockport location. I give him 5 stars 🌟🌟🌟🌟🌟
Tyler was extremely polite and helpful.
Prompt courteous service. Everyone I've encountered over the last 8-9 years has been amazing. The service department is amazing at Heinrich Chevy in Lockport.
Very friendly staff, good service all around 👍
I'm very pleased my truck is driving awesome staff was awesome a great experience
Was done quickly, and everything is fixed.
Josh and Tyler are excellent and always go above and beyond. I am very pleased with the service I receive at Heinrich and plan on being a customer for many years to come.
came in for an oil change, bought a new car.
I needed an inspection it was easy to get in I needed two tires easy and out the door thank you
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